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Assistant Complex Manager - Riverside

Location: Riverside, South Rd, Wooler NE71 6NJ

Contract Type: Seasonal - with the exciting opportunity for the right person to secure a permanent position and build a long-term future as part of Team Verdant.

Salary: £14 per hour

Hours: Variable

Bar

Grow your career with Verdant Parks

We’re getting ready for an exciting transformation as our venue undergoes a full refurbishment, including a modern, brand-new kitchen.

We’re now looking for enthusiastic, committed individuals to join us ahead of our relaunch.

At Verdant Parks, we know that a fantastic holiday experience starts with getting the basics right — and that includes delivering exceptional service in our bars and restaurants. That’s why we’re looking for an Assistant Bar and Restaurant Manager who takes pride in the fundamentals: attention to detail, consistency, and leading by example.

In this role, you’ll support the management of daily operations, helping to ensure our food and drink service runs smoothly, efficiently, and to the highest standard. From supervising staff and maintaining excellent customer service, to assisting with stock management and operational planning, you’ll play a key behind-the-scenes role in creating memorable experiences for our guests.

If you’re ready to join a refreshed, modern, and fast-paced environment where your effort truly makes a difference, this could be the perfect next step for you.

Our Bar & Restaurant Team are responsible for delivering the food, beverage and entertainment services on park. They serve food and drinks, assist the chefs in the kitchen, promote the entertainment on offer and ensure that the venue is a clean and welcoming place for all our customers! The role is key to ensuring our customers can relax, dine and enjoy the entertainment activities they are expecting.

What We’re Looking for:

You should be passionate about hospitality, enjoy exceeding customer expectations, and have a hands-on attitude. You will need to have previous experience of managing a bar and restaurant and be able to demonstrate effective measures for reducing waste and increasing sales. You will also need to have previous experience with managing and developing a staff team and be able to demonstrate effective ways of motivating the team to achieve excellence.

The ideal candidate will have previous experience in a Supervisory or Assistant Manager role, be confident in leading and running shifts while engaging with guests, skilled at multitasking across the venue, training and coaching a large Front of House team, recruiting and developing staff, delivering excellent service including menu and allergen knowledge, resolving customer complaints quickly and cost-effectively, demonstrating a strong commitment to exceptional customer service, and possess good knowledge of licensing laws (a personal license is desirable), along with excellent communication skills.

Why you'll love Team Verdant:

  • An online discount platform where you can save money on shopping, dining, travel, days out and much more;
  • Last minute park breaks from only £99;
  • Up to 30% off park breaks for you, your friends and your family;
  • Discounted use of facilities on park, including restaurants, leisure and activities;
  • An annual 'Verdant Experience' - book a break at one of our parks and experience a Verdant holiday as a customer. There is no charge for this break, we simply ask that you make the most of it and give us your honest feedback afterwards!
  • Access to a 24/7 confidential counselling and advice line;
  • Many opportunities for recognition and reward - monthly 'Stars' awards, annual awards for individuals and park teams, 'Cheers for Peers' cards, and any excuse for cakes, biscuits and celebrations!;
  • Our company wide team initiatives to help each other, our communities and the planet - Green Champions, Charity Champions, Mental Health Champions;
  • A commitment to providing training & development opportunities, recognising potential and supporting you in your career.

Verdant Leisure is an equal opportunities employer and a proud member of the Disability Confident scheme. Check out why our employees rate us as World Class – join us for an extraordinary adventure in 2026!

A wonderful place to work

Contact the park team on 01668 281447 or email your CV to hr@verdantleisure.co.uk - we would love to hear from you. 💚

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