Accommodation Manager - Queensberry Bay

Typical duties and responsibilities:

• Delivering consistently high housekeeping standards across caravans, lodges and facilities
• Being present on the ground, completing checks and supporting the team during busy changeover days
• Making sure every unit is clean, safe, fully stocked and ready for arrival
• Managing rotas, work allocation and daily job sheets efficiently
• Ensuring linen, bedding, equipment and stock are well maintained and well organised
• Working closely with Maintenance to report repairs and safety issues promptly
• Managing lost property, inventories and housekeeping equipment
• Controlling cleaning costs and working within agreed budgets

You will train, coach and develop the accommodation team, ensuring everyone understands what good looks like. You will make sure all new starters receive a thorough and structured induction so they can succeed from day one. You will manage rotas, holidays, timekeeping and absence to ensure the department is always appropriately staffed. You will carry out appraisals, probation reviews and regular performance conversations, addressing issues promptly and constructively. You will also ensure that standards of personal appearance, hygiene and professionalism are consistently maintained across the team.

High-quality housekeeping plays a vital role in overall guest satisfaction. You will deal with guest queries or issues in a professional and timely manner, ensuring concerns are resolved efficiently. You will ensure that service is friendly, consistent and reliable, and you will take pride in creating an environment where guests feel comfortable, relaxed and able to enjoy their stay

What We’re Looking for:

We’re looking for a hands-on, organised and standards-driven Accommodation Manager who takes real pride in delivering consistently high levels of cleanliness and presentation. You’ll be a confident leader who leads by example, is happy to be present on the ground during busy changeover days, and understands that getting the basics right every time is key to exceptional guest experiences. You’ll have strong people management skills, with the ability to train, coach and motivate a team, manage rotas and performance effectively, and ensure everyone understands what good looks like. With a keen eye for detail, you’ll be proactive in maintaining stock, equipment and safety standards, work closely with Maintenance to resolve issues quickly, and manage costs responsibly. Above all, you’ll be guest-focused, professional and committed to creating a welcoming, well-prepared environment where every guest can relax and enjoy their stay.

Why you'll love Team Verdant:

• Enhanced annual leave entitlement for length of service;
• Save money with our online discount platform;
• Discounts on park breaks for you, your friends and your family;
• Discounts on park facilities, including restaurant and leisure;
• An annual 'Verdant Experience' – a park break, but with no charge!;
• Access to a 24/7 confidential counselling and advice line;
• Opportunities for recognition and reward;
• Training & development opportunities;

Verdant Parks is an equal opportunities employer and a proud member of the Disability Confident scheme. Check out why our employees rate us as World Class – join us for an extraordinary adventure in 2026!