Ownership Manager
Location: Erigmore Leisure Park, Erigmore House, St Mary's Rd, Birnam PH8 0BJ
Salary: Attractive competitive package: bonuses, commissions, experience based - discuss at interview
Contract Type: Permanent
Hours: Full-time position of 40hrs a week over 5 days. Will include working evenings, weekends and bank holidays.
About the Role
As an Ownership Manager, you are responsible for managing, motivating and inspiring the Ownership Team to achieve and exceed individual and group targets. You will be responsible for managing the Ownership Team, providing direction, guidance and support daily. You will be aware of market trends and be able to adapt to maintain sales targets. Motivation is key, as you'll drive exceptional performance through engaging incentives, collaborative teamwork, and empowerment.
Typical duties and responsibilities include:
- Lead a dynamic team, focused on creating a memorable customer experience by fostering rapport, sharing product knowledge and addressing clients’ needs.
- Liaise with the Marketing team for any promotional materials needed.
- Attend the weekly ownership meetings, reporting on all new ownership enquiries and leads.
- Follow instructions for processes for telephoning, brochure mail-out, email contact, call-back and follow up for new enquiries, updating the CRM system.
- Adhere to ownership processes for, ensuring transparent presentation of facts to customers, including site fees and associated costs, facilitating well-informed decision.
- Ensure that all sales administration is kept up to date and that sales invoices and finance proposals are completed and processed in full and in accordance with Company policy.
About the Person
We seek a motivated, friendly, and well-organized individual with essential experience in face-to-face sales within the holiday homes and caravans sector. You will have experience managing and motivating an Ownership Team to achieve results, as this is essential to the role. In order to succeed, you will need strong leadership skills, a good understanding of revenue, sales and negotiation, and to be able to problem-solve in a busy environment.
Above all, you will need to have the right attitude. Our customers are at the heart of everything we do and so we expect you to do everything in your power to make their Verdant experience the absolute best it could possibly be. We don’t believe in ‘that’s not my job’ so you will need to be adaptable and flexible to help the wider park team meet and exceed our customers’ expectations.
Skills and experience required:
- Previous Sales Management experience within the industry and have a clear and proven track record of successfully leading a team to meet all targets and KPI’s.
- Previous experience in a face-to-face sales environment, with holiday homes, caravans or similar.
- Experience managing a team to success.
- A real passion for the holiday home lifestyle and our beautiful park locations
- Ability to work under pressure, multi-task and work to strict deadlines.
- Strong understanding of revenue, sales and negotiation.
- Excellent leadership skills
Benefits
When you join Team Verdant, you will be working in a fun and collaborative environment. You can also take advantage of some fantastic benefits including:
- Enhanced annual leave entitlement with length of service;
- Save money with our online discount platform;
- Discounts on park breaks for you, your friends and your family;
- Discounts on park facilities, including restaurant and leisure;
- An annual 'Verdant Experience' – a park break, but with no charge!;
- Access to a 24/7 confidential counselling and advice line;
- Opportunities for recognition and reward;
- Training & development opportunities
Interested?
Give HR a call on 01524 239665 or head on over to our careers page to see what being a member of Team Verdant is all about: www.verdantleisure.co.uk/join-team-verdant
Looking for something else?
Not the job you're looking for? Please contact us or search all of our available jobs.
Get in touch
Our friendly team are waiting to hear from you. Check out our office hours
